Take your customer service to the next level
with Updatemedaily
With Updatemedaily’s live chat platform, you can provide an excellent customer experience. Get access to a quick live chat widget and essential features that simplify all customer interactions.
Introducing Updatemedaily
How You Can Manage Your Business with Seamless Online Management
From customization of chat widgets to getting business analytics, Updatemedaily offers you a vast variety of features in the product.
- Customizable Chat Widge
- Project Management and Organization
- Automated Questionnaire for Instant Customer Assistance
- Ticketing System for Enhanced Customer Satisfaction
- Flexible Hourly Agent Hiring
- Real-time Agent Monitoring
- Personalized Agent Integration
- Performance Tracking
Add and Customize Chat Widget According to Your Business
Updatemedaily offers a flexible platform where you can design your chat widget in alignment with your brand identity. Customize its appearance, language, and functionality to create a unique, on-brand experience for your customers. Stand out in the online crowd with a widget that speaks directly to your audience
Realtime Project tracking to keep your business in line
Stay ahead of the game with Updatemedaily’s real-time project tracking feature. Monitor the progress of ongoing projects. Keep an eye on deadlines and make sure the tasks are completed efficiently and on time. Visualize project timelines, milestones, and achievements. Get empowered with the insights needed for strategic decision-making.
HRMS system for managing Chat Agents
Efficiently manage your chat agents with Updatemedaily’s integrated Human Resource Management System (HRMS). Streamline agent onboarding, track performance, and provide necessary training and resources—all from a centralized platform. Foster a motivated, well-trained team of chat agents dedicated to representing your brand effectively.
Get a Higher Customer Retention Rate by Quick Answering and Uninterrupted Calls
With the Updatemedaily tool, you can keep your clients engaged and satisfied by providing them with uninterrupted calls. Keep loyal customers by promising prompt assistance and resolution.
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