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Chatbots have become more and more common in the last several years, showing up in a wide range of consumer interactions and businesses. Their ability to revolutionize consumer engagement, streamline corporate operations, and improve user experiences is what has led...

Chatfuel is the largest bot-building platform on Messenger. Automate your Facebook page inbox, and create a bot for marketing, sales, and support using our visual 'drag-and-drop' interface. Chatfuel makes it easy to build a bot of any complexity that helps you get...

A wise man once said that a company is only as good as its technology. And while this may have raised an eyebrow a few years ago, these are words to live by. In a world dominated by digital, businesses need a strong technological infrastructure not to survive — let...

Live chat has become an integral part of customer service. When a customer or website visitor has a question or complaint, or needs some other type of assistance, they expect to reach your brand via live chat. It’s also way more efficient for your support team....

Replika is an Artificial Intelligence (AI) platform that takes the form of an interactive, personalized chatbot. It learns how to ‘replicate’ genuine human interaction through conversations with the user who created them.  It was developed by AI start-up Luka in 2017,...

Nowadays, businesses, whether B2B or B2C, rely heavily on chatbots to automate their processes and reduce human workloads. Chatbot development companies use various NLP chatbot platforms to build a chatbot, and one of the best platforms among them is DialogFlow....

 UpdateMeDaily: This company works hard to transform businesses through streamlined IT support and Chat support services.   What is a chat platform?   Chat platform is a software that enables chat to take place. However, conversations are taking place among...

Online customer support is a type of work-from-home job where a chat agent provides customers with solutions to their problems. Some examples of a live chat agent’s responsibilities are software or hardware troubleshooting, refund processing, and assisting with...

Online chat agent jobs don’t require lots of certifications or degrees. Online chat agent jobs comprise working with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot...

Social media advertising is an offshoot of digital marketing where paid ad campaigns are run on social media platforms to reach target audiences. Marketers and advertisers can promote their brands and inspire sales through the social channels that users frequently...

If you want to support customers with live chat, you’ll need to make smart decisions about where it’s added to your site, how your customer service team will use it, and how it integrates with your other support processes. Live chat is a powerful tool, but like any...

This new AI-powered chatbot is more than just an alternative to ChatGPT though it lets you have live chats with all sorts of characters in real time. The aptly named apps like Character AI text generator are currently in beta mode, but it's an entertaining way to not...

Introduction: In today's world and technology a lot of companies are facing pressure to adapt to the Artificial Intelligence system. Artificial intelligence, or AI, is everywhere right now.Businesses are implementing efforts to include them into their day-to-day...

What Is Freelancing? A freelancer is a self-employed person who offers his services to different clients.It entails working under a contract.It does not require you to report to an office daily at a specific time. Freelancing is a good option for people who want to...

Introduction: Lack of trust in brands has made things much more challenging for marketing & sales teams to execute their job. Truth is, consumers naturally are skeptical about purchasing things from unknown vendors because it’s in our human nature to do so. ...

In today's fast-paced digital age, businesses are constantly seeking ways to enhance customer service and engagement. One tool that has emerged as a game-changer in this regard is the live chat support system. Live chat has revolutionized the way businesses interact...

Customer Acquisition means the business process of bring in new customers.A good customer acquisition strategy means bringing in new customers and retaining them.This is beneficial in acquiring loyal customers.At its core customer acquisition defines the process of...

Live Chat software is on many online websites with website visitors. This online communication software will help you connect with human agents. Many e-commerce websites use chat to talk with their customers. Live chat is a customer messaging software that increases...

Improving customer service via live chat is essential for providing a positive experience for our customers. In today's fast-paced digital age, providing exceptional customer service is a key differentiator for businesses. One of the most effective tools for...

Revolutionizing Customer Service: The Transformative Impact of Live Chat Support Abstract: In the digital age, customer service is evolving at an unprecedented pace, driven by the need for real-time solutions and seamless experiences. Live chat support has emerged as...

Confused about whether to set up a live chat assistance system for your company? In this blog, we will explore thirteen convincing reasons why you should implement a Live chat support system for your business growth. Let us begin. Think back on the past. The days of...

Due to the rise of e-commerce and consumer preference for online purchasing, companies must come up with creative ways to interact with their clients and quickly respond to their needs. Tips to hire a Live chat agent can be fruitful in this situation, and choosing the...